During my time at Vecna, one of the biggest revenue sources was self-service hardware for patient check in. When I began, Vecna had an existing kiosk solution that had been produced for about 500 units. While at Vecna, I designed a new iteration of the kiosk for a sole-source bid with the VA. The new kiosk added features such as a palm vein biometric identification sensor, an insurance card imager with barcode decryption, a camera, and a proximity sensor that would clear data from the screen if the user stepped away from the kiosk in the middle of an interaction. Key design criteria included making the kiosk accessible for those in a wheelchair, as well as for those deaf or blind.
On this project, I:
-Developed concept design of accessory module capable of imaging insurance cards, biometric palm vein identification, and sensing headphone jack for blind users. Design adapted to injection mold for 7,000 units
-Lead hardware development effort during the 2 year buildup to a successful bid for $160M design and deployment contract
